Guarantee / Quality Assurance
The quality of our labels is paramount to Blue Ribbon Tag & Label. Since many of our customers are in the pharmaceutical industry, a label error could result in a huge and costly recall. We are proud of our pristine record in this industry. In fact, our excellence in the pharmaceutical industry has set the standard for all of our labels. Our quality assurance program ensures our labels will meet expectations, which leads to customer satisfaction.
To assure continuous quality, Blue Ribbon Label adopted a Quality Security & Accountability Control (QSAC) program that meets federal standards for labeling drugs, food and cosmetics products. In fact, our QSAC program applies to all labels we produce. Following these guidelines, we have maintained a 100% perfect track record.
Quality Assurance Programs
QSAC begins with customer approval of materials for the labels, which are checked to make sure they meet specifications. Customers approve artwork before plates are made, including reviewing all text that will be printed on the label.
On press, a “make-ready” sample is examined by the Plant Manager, who checks the quality of the plates and the color match. Every 8,000 feet, an abrasion test is performed on the ink, and the drying lamps are scrutinized. Press personnel inspect the labels under strobe lights and flag any ink problems so those labels can be destroyed.
Depending on the customer’s needs, the finished labels pass through one to three inspection stations where strobe lights “freeze” every label. Imperfections, from a slight smudge to a broken letter, are picked out and the offending label is replaced. The final station also verifies the accuracy of the count.
We have three high-tech “machine vision” inspection stations, where a perfect label is photographed and stored in the digital brain of a video camera. As the labels are rewound in front of the camera, every label is superimposed in front of the “perfect label” so any imperfection is flagged and that label is removed. This guarantees that every label on every roll will be perfect.
Each job order is accompanied by a checklist documenting every inspection procedure and lists by batch number all the materials used to make the label for future reference.
Our dedicated staff is committed to carrying out all the protocols of the QSAC and maintaining our high standards of quality. Blue Ribbon Label is proud of the quality of our labels. Our high expectations and standards are the reason our customers have been pleased with their labels since 1980.