Frequently Asked Questions
What are typical credit terms?
After completing our basic credit application, first orders are set up with half payment due prior to production and the balance due upon delivery. On subsequent orders, terms will be set, subject to the credit manager’s approval, and credit limits will be established.
How quickly can I get my label?
Under normal circumstances on all new first time orders, delivery is scheduled within 10 working days after artwork has been approved. This is the time when plates and dies are made to order that will be the templates used for additional reorders. Reorder delivery is typically 5 working days.
Can you help me design a label?
Absolutely. Blue Ribbon Label has numerous talented artists on staff with more than 30 years of combined experience. An artist will work with you to design a label that is beautiful and effective. The best part about our service is that we do it for a fraction of the cost that a commercial design firm would charge. Our art department is a treasured asset and one of the great strengths of our company.
What if I don’t like the way the label design comes out?
If the mechanics of the label are physically damaged, we will repair it at our cost. Any error in printing or coloring will also be fixed at our cost. In order to avoid any confusion down the road, Blue Ribbon Label sends a color proof prior to any production run for a client’s approval. Once the approval is given and signed off, the printing will begin. Blue Ribbon Label also offers small pre-production runs on large orders to ensure label quality.
What are the shipping costs?
Labels are wound tightly on a roll so we can condense hundreds of labels to a relatively small volume. This helps eliminate high shipping costs and saves you valuable dollars. Special care is taken to ensure labels are not damaged in shipment.
Is all the work required to complete the label done in-house? Blue Ribbon Label operates two facilities, one domestic and one international in Puerto Rico. Our main 30,000 square foot facility in South Florida employs more than 40 dedicated people. Other than cutting dies, which no company does due to the specialty nature of that process, we do everything in-house. From artwork to plate-making, to printing and packaging, Blue Ribbon Label does it all for you.